Frequently Asked Questions (FAQs) at Tristar Physical Therapy
1. What types of physical therapy and occupational therapy services are offered at Tristar?
At Tristar, we provide a comprehensive suite of therapy services, including but not limited to Physical Therapy, Occupational Therapy, Dry Needling, Aquatic Therapy, Natural Treatments for Back and Neck Pain, and Custom Orthotic fitting.
2. Do I need a doctor’s referral to receive physical or occupational therapy at Tristar?
No, you don’t need a doctor’s referral. You can directly schedule an appointment for physical therapy or occupational therapy at any of our Tristar locations, by calling us at (423) 317-7772 or clicking here to book an appointment online.
3. Where can I find Tristar Physical Therapy locations in Tennessee?
Tristar Physical Therapy has seven state-of-the-art facilities strategically located across eastern Tennessee, offering comprehensive physical therapy and occupational therapy services in Maryville, Morristown, Bean Station, Rogersville, New Tazewell, Jefferson City, and Newport.
4. What conditions can physical therapy at Tristar help with?
Our skilled physical therapists at Tristar can treat a wide array of conditions such as musculoskeletal injuries, post-operative conditions, sports injuries, chronic pain conditions, and neurological conditions among others.
5. What conditions can occupational therapy at Tristar help with?
Tristar’s occupational therapy services can aid with various conditions like developmental disorders in children, recovery from physical injuries, neurological conditions, and conditions affecting daily living skills and independence.
6. What should I expect during my first physical or occupational therapy visit at Tristar?
During your initial visit at Tristar, our therapists will conduct a thorough initial evaluation to understand your needs and goals. This evaluation will form the basis of your personalized treatment plan.
7. How long is a typical therapy session at Tristar?
While the duration of each therapy session at Tristar can vary depending on individual needs, generally, sessions last about one hour.
8. How frequently will I need to attend therapy sessions at Tristar?
The frequency of therapy sessions at Tristar depends on your specific condition and treatment plan. Your therapist will provide detailed guidance on this.
9. Does insurance cover physical and occupational therapy services at Tristar?
Tristar accepts all insurance. However, coverage can vary, so we recommend you contact your insurance provider to verify coverage for physical therapy and occupational therapy services.
10. What should I wear to my therapy sessions at Tristar?
For your therapy sessions at Tristar, we recommend wearing comfortable clothing that allows easy movement but we understand that may not always be possible. Also, bring any necessary assistive devices such as braces or crutches.
11. Can I choose my therapist at Tristar?
Yes, at Tristar, you have the option to request a specific physical or occupational therapist, though availability will depend on scheduling and the therapist’s specialty.
12. What is dry needling therapy at Tristar?
Dry needling at Tristar is a specialized therapy that uses thin needles to stimulate underlying myofascial trigger points, muscular, and connective tissues. This helps manage neuromusculoskeletal pain and movement impairments.
13. What is aquatic therapy at Tristar?
Aquatic therapy at Tristar is a type of physical therapy conducted in water. It’s beneficial for a variety of conditions, as the buoyancy of the water reduces stress on the body and aids in healing.
14. Does Tristar offer same-day appointments?
Yes, at Tristar, we offer same-day appointments for physical and occupational therapy, providing convenient care that fits into your schedule.
15. Does Tristar offer specialty therapy programs?
Yes, Tristar offers specialized programs such as pelvic floor therapy and custom orthotics among others.
16. What is the difference between physical therapy and occupational therapy at Tristar?
At Tristar, physical therapy mainly focuses on enhancing mobility and reducing pain, while occupational therapy aims to help individuals regain, develop, or maintain the skills needed for daily living and work.
17. What age range does Tristar Physical Therapy cater to?
Tristar provides physical and occupational therapy services to patients of all age groups, from children to seniors.
18. What documents should I bring to my first visit to Tristar?
For your first visit to Tristar, please bring your insurance card, photo identification, and any relevant medical records or reports you have.
19. Can physical therapy at Tristar help avoid surgery?
In many cases, physical therapy at Tristar can help manage pain and improve function, potentially avoiding the need for surgery. However, each individual’s situation is different.
20. What is pelvic floor therapy at Tristar?
Pelvic floor therapy at Tristar is a specialized form of physical therapy that treats conditions related to the muscles, ligaments, and connective tissues that make up the pelvic floor. It can help with issues like incontinence, pelvic pain, and sexual dysfunction among others.
21. How can I schedule a physical or occupational therapy appointment at Tristar?
You can directly schedule an appointment for physical therapy or occupational therapy at any of our Tristar locations, by calling us at (423) 317-7772 or clicking here to book an appointment online.
22. When can I expect to see results from my physical or occupational therapy at Tristar?
The timeline for seeing results from therapy at Tristar can vary greatly depending on the individual and the nature of their condition. Your therapist will be able to provide a more specific timeline after your initial evaluation.
23. Can I bring a family member or friend to my therapy appointment at Tristar?
Yes, you are welcome to bring a family member or friend to your physical or occupational therapy appointment at Tristar for support.
24. What is Tristar’s policy on canceling or rescheduling therapy appointments?
If you need to cancel or reschedule your therapy appointment at Tristar, please call our office as soon as possible. We appreciate at least 24 hours’ notice.
26. Are Tristar’s physical therapy facilities wheelchair accessible?
Yes, all Tristar physical therapy facilities are wheelchair accessible.
27. Can pregnant women receive therapy at Tristar?
Yes, Tristar offers therapy services for pregnant women, including pelvic floor therapy. However, we recommend discussing this with your doctor first.
28. Does Tristar offer therapy services in languages other than English?
The availability of services in languages other than English at Tristar may vary by location and staff. Please call our office for more information.
29. Does Tristar offer home exercises or programs as part of their therapy services?
Yes, part of your treatment plan at Tristar may include exercises or activities to do at home to support your recovery and progress.
30. Can I continue my exercises at home after my therapy ends at Tristar?
Yes, continuing your exercises at home after therapy at Tristar can help maintain your progress. Your therapist will provide guidance on this.
31. What is Tristar’s policy on late arrivals for therapy appointments?
At Tristar, we ask that you arrive on time for your appointments to ensure you receive the full benefit of your therapy session. If you are running late, please call our office.
32. What payment methods does Tristar accept for their physical and occupational therapy services?
Tristar accepts most major credit cards, checks, and cash for their physical and occupational therapy services. Payment is due at the time of service unless other arrangements have been made.
33. Does Tristar offer virtual or telehealth therapy services?
Please contact our office for the most current information on virtual or telehealth therapy services at Tristar.
34. Does Tristar offer therapy services for sports-related injuries?
Yes, Tristar offers a variety of physical and occupational therapy services to help with recovery from sports-related injuries and to enhance athletic performance.
35. Can I receive therapy at Tristar if I have a chronic condition?
Yes, physical and occupational therapy at Tristar can be beneficial for managing chronic conditions and improving quality of life.
36. How does Tristar protect my personal information?
Tristar is committed to protecting your privacy and adheres to all laws and regulations regarding patient confidentiality and data security.
37. Does Tristar offer financial assistance or payment plans for their therapy services?
Tristar strives to make its physical and occupational therapy services accessible to everyone. Please contact our office to discuss potential financial assistance or payment plan options.
38. How does Tristar handle emergencies or urgent therapy needs?
If you have an urgent therapy need, please contact our office. For emergencies, please call 911 or go to the nearest emergency room.
39. Can I return to Tristar for more therapy if my condition returns or worsens
Yes, if your condition changes, worsens, or returns after you have finished therapy, you can certainly return to Tristar for further treatment. Communicate any changes in your condition to your healthcare provider and therapist so they can adjust your treatment plan accordingly.