Question 1

Do I need a doctor's referral to receive physical or occupational therapy at Tristar?

Accepted Answer

No, you don't need a doctor's referral. Tennessee is a direct access state for physical therapy. You can schedule an appointment at any Tristar location directly.

Question 2

Where can I find Tristar Physical Therapy locations in Tennessee?

Accepted Answer

Tristar Physical Therapy has 8 locations across East Tennessee: Maryville, Morristown, Johnson City, Newport, Bean Station, Jefferson City, Rogersville, and New Tazewell.

Question 3

What should I expect during my first physical or occupational therapy visit at Tristar?

Accepted Answer

Your first visit includes a comprehensive evaluation by a licensed therapist, a review of your medical history and goals, and development of a personalized treatment plan.

Question 4

Does insurance cover physical and occupational therapy services at Tristar?

Accepted Answer

Yes, Tristar accepts most major insurance plans. We recommend verifying your benefits with your insurance provider before your first appointment.

Question 5

Does Tristar offer same-day appointments?

Accepted Answer

Yes, same-day appointments are available at many Tristar locations, subject to availability. Contact your nearest location to schedule.

Question 6

How can I schedule a physical or occupational therapy appointment at Tristar?

Accepted Answer

You can schedule online via our website, call your nearest location directly, or click the Request an Appointment button on our site.

Question 7

How long is a typical therapy session at Tristar?

Accepted Answer

Sessions typically last 45 to 60 minutes depending on your treatment plan and the type of therapy performed.

Question 8

What documents should I bring to my first visit to Tristar?

Accepted Answer

Please bring your insurance card, a photo ID, any relevant medical records or imaging results, and a list of current medications.

Question 9

Does Tristar offer financial assistance or payment plans for their therapy services?

Accepted Answer

Tristar works with patients to ensure access to the care they need. Please contact your nearest location to discuss payment options and financial assistance programs.

Billing Department

For insurance and billing, please fill out the form below or gives us a call at (423) 375-8907

Billing Inquiry